FAQ
Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 1–3 business days.
Delivery typically takes 5–10 business days for customers in the United States.
What materials are Arboriax products made from?
Arboriax products are carefully designed with high-quality materials
selected for durability, comfort, and everyday use.
Do you offer returns?
Yes. We offer a 30-day return policy. Items must be unused and returned
in their original condition. Please contact our support team before returning any product.
How can I track my order?
Once your order has shipped, you will receive a confirmation email
with tracking information. Please allow 24–72 hours for tracking updates.
Are Arboriax products safe to use?
Yes. All products are designed with safety, quality, and user experience
in mind. Please always follow the included product instructions.
How can I contact customer support?
If you have any questions, please contact us at
support@arboriax.com. Our team will be happy to assist you.